Welcome to the Ghost Vapes FAQ page. Below you’ll find answers to the most common questions about our products, shipping, returns, and more. If you still need help, feel free to contact us.
🔥 GENERAL QUESTIONS
Q: What is Ghost Vapes?
A: Ghost Vapes is a premium vape brand offering high-quality disposable vapes, pods, and accessories. Our mission is to deliver bold flavor, smooth performance, and stylish designs — all while keeping it easy to use.
Q: Are your products safe to use?
A: Yes. All our products are made with high-quality materials and undergo strict quality control. However, vaping is not risk-free. If you have health concerns, consult your physician before use.
Q: Do I need to be 21 to buy from your site?
A: Yes. You must be 21 years or older to purchase from ghostvapes.us.com. We comply with all federal and state age verification regulations.
📦 ORDERS & SHIPPING
Q: How long does shipping take?
A: Orders typically ship within 1–2 business days. Delivery time varies by location, but most U.S. orders arrive within 3–7 business days.
Q: Do you offer tracking for shipments?
A: Yes. Once your order is shipped, you’ll receive a tracking link via email to monitor your delivery.
Q: Do you ship internationally?
A: Currently, we only ship within the United States. International shipping is not available at this time.
Q: What happens if my package is lost or damaged?
A: Contact us at support@ghostvapes.us.com with your order number, and we’ll do our best to resolve the issue quickly.
💳 PAYMENTS
Q: What payment methods do you accept?
A: We accept major credit/debit cards, and secure payments through trusted gateways. We do not accept cash, checks, or cryptocurrency.
Q: Is my payment information secure?
A: Absolutely. We use SSL encryption and secure third-party payment processors to keep your data safe.
🔁 RETURNS & REFUNDS
Q: Can I return my vape product?
A: For safety and hygiene reasons, we do not accept returns on opened or used vape products. If your item is defective or damaged, contact us within 7 days of delivery.
Q: How do I request a refund?
A: Email us at support@ghostvapes.us.com with your order number and a brief description of the issue. Approved refunds are typically processed within 5–7 business days.
📚 PRODUCT INFO
Q: How long does a Ghost Vape last?
A: It depends on the model. Our disposables are designed to deliver up to [X] puffs, while pod systems can last longer with refills or replacements.
Q: Can I refill my Ghost Vape?
A: Our disposable vapes are not refillable. For refillable options, check out our pod-based systems.
Q: What flavors do you offer?
A: We offer a rotating selection of flavors including fruit, menthol, dessert, and hybrid blends. Check the shop page regularly for new drops!
📞 CONTACT & SUPPORT
Q: How can I contact Ghost Vapes support?
A: You can reach us via email at support@ghostvapes.us.com. We typically respond within 24 hours (Mon–Fri).
Don’t see your question here?
➡️ Contact us and we’ll be happy to help.